Why Every Founder Needs to Care About AI Safety Right Now | Glen Wise, Cinder
Glen Wise, co-founder and CEO of Cinder, went from hunting terrorists for the US Government to fighting AI's darkest threats—raising $14M in under a year. While Silicon Valley raced to "move fast and break things," Glen and his team saw what others missed: platforms had zero infrastructure to stop deepfakes, nation-state attacks, and non-consensual intimate imagery at scale.
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Intro
- 00:00The Pandora box of technology is already
- 00:02open. The reality is that kids are
- 00:03growing up with AI and they're talking
- 00:05to systems that are saying yes, that are
- 00:07agreeing to them, that are placating
- 00:09them because that's what these systems
- 00:10are trained to do. At the same time,
- 00:11it's being used for really horrible
- 00:14things. I think there's a real there's a
- 00:16real worry. Everything from just spam
- 00:18and AI slop from that to highly
- 00:21targeted, highly contextual fishing
- 00:23campaigns to victimizing people by
- 00:26creating non-consensual intimate
- 00:28imagery. Someone needs to be able to
- 00:30stop those horrible things from
- 00:31happening so innovation can continue
- 00:34because if you don't what's going to end
- 00:35up happening is that there's going to be
- 00:36regulation. They're going to have to
- 00:38stop and fix things and before they can
- 00:39innovate and it slows down ability to
- 00:42innovate as a society. And so what I
- 00:43want to do is be able to we should be
- 00:45able to be the ones that are stopping
- 00:47those horrible things and innovating on
- 00:48that and allow everyone else to innovate
- 00:51incredibly quickly. I'm Glenn Wise. I'm
- 00:54the co-founder CEO of Cinder, a central
- 00:56platform for trust and safety
- 00:57operations. You can think of Cinder as
- 01:00the club bouncer for the internet. Our
- 01:03customers want to be able to set rules
- 01:06on what they allow on their platforms
- 01:07and what they don't allow. And so Cinder
- 01:09is the system that they use to enforce
- 01:12those rules across all of their users.
- 01:15We raised $14 million from investors
- 01:17such as Y Cominator and Excel. Our
- 01:19mission is to make the internet a safer
- 01:21place.
A Greater Mission to Safeguard America
- 01:31So growing up in New Jersey, being 6 or
- 01:347 years old during 911, that was such an
- 01:36impactful sort of moment in my life and
- 01:39my community. And when you grow up with
- 01:41that in the backdrop, any opportunity to
- 01:44be part of a greater mission was really
- 01:46important to me. So then when I went to
- 01:48college and I realized that you can
- 01:50actually go work at the NSA or the CIA
- 01:53or the FBI on these exact issues of
- 01:56making sure that never happens again.
- 01:57That's the the only thing I wanted to
- 01:59do. And so that inevitably led me to
- 02:01join government being able to work on
- 02:02counterterrorism issues which inevitably
- 02:04led to me doing the same type of work at
- 02:06at Facebook on a threat intelligence
- 02:08team. Facebook started investing heavily
- 02:10in threat intelligence before the harm
- 02:13became prevalent on platform. Being on a
- 02:16red team, I think, is one of the most
- 02:17fun jobs that someone could have and
- 02:20someone can do because you get to, you
- 02:22know, try to break things. This is
- 02:23something that I instill on my team
- 02:24today. It's like, how do you have that
- 02:25adversarial mindset, right? There's
- 02:27going to be people on the other side of
- 02:28that trying to stop you and you have to
- 02:29acknowledge that and be able to think
- 02:31like that. At the time, I was talking to
- 02:33so many other companies that were really
- 02:35struggling with getting a grasp on the
- 02:38abuse occurring on their platform. And
- 02:39so, I thought that this would be a
- 02:40really interesting thing to start. I was
- 02:43thinking about it for a long time to the
- 02:44point where, you know, it's all I
- 02:46thought about outside of work. Part of
- 02:48my hesitation of founding Cinder that I
- 02:51just thought I wasn't ready, right? I
- 02:53felt I didn't have the right experience.
- 02:54My initial thought at the time was to go
- 02:58to a smaller company and help them
- 02:59build, you know, a platform internally.
- 03:01So, I ended up just reaching out to a
- 03:03bunch of people. And I realized that
- 03:05there were a lot of companies to choose
- 03:08from to build something internally that
- 03:11at that point you should just build it
- 03:13once centrally and then give it to all
- 03:16these companies. All right. It just like
- 03:17made so much sense as a business. That's
- 03:19inevitably why I made the decision to to
- 03:22found it. And I think that it's
- 03:23important. Someone needs to be able to
- 03:25stop those horrible things from
- 03:26happening so innovation can continue.
- 03:29And so what I want to do is be able to
- 03:30we should be able to be the ones that
- 03:32are stopping those horrible things and
- 03:34innovating on that allow everyone else
- 03:36to innovate incredibly quickly and
- 03:38deploying new things and building new
- 03:40things without worrying about this
- 03:42underbelly of the internet and these
- 03:44underbelly of of harmful people. I
How I Got Into YC
- 03:47applied to Y Comer thinking that nothing
- 03:49would happen, you know, literally an
- 03:51hour or two before the deadline was due.
- 03:52Uh ended up getting a call from Michael
- 03:55Cyel and Michael told me that he thought
- 03:57the idea was great. He's really excited
- 03:59about it. He wants us to he wants me to
- 04:01do it, but I need to find a co-founder.
- 04:04And I told him that there were people
- 04:06that I worked with at Facebook that I
- 04:07thought were really amazing people that
- 04:09I really wanted to work with, but it's
- 04:11going to be impossible for me to get
- 04:13them to to leave Facebook and to
- 04:15actually join starting this. And fast
- 04:17forward 3 months later, had a really
- 04:19great team of people that I was really
- 04:21respected. Um, and it was amazing that I
- 04:24mean still is amazing that I get to work
- 04:25with them every day. Bring all these
- 04:27people on and and work with them was a
- 04:30really special moment for me.
Solving Problems That Impact Society
- 04:36This year alone with Cinder, our
- 04:38customers have submitted over 100,000
- 04:40reports. The National Center for Missing
- 04:42and Exploited Children. That alone is a
- 04:44pretty insane number, but it's also just
- 04:46like scratching the surface of all of
- 04:48the really bad things. We see abuse
- 04:50today that 4 years ago only a nation
- 04:54state could do. And today, a teenager
- 04:56with a laptop is able to do it. As a
- 04:58society, we need systems that can combat
- 05:00this abuse before it turns into a total
- 05:05hellscape. When we set out to build
- 05:06Cinder, we knew that we were going to
- 05:08build a platform and that is really
- 05:10challenging and I would encourage anyone
- 05:13to not build a platform from the
- 05:15beginning because you have to build so
- 05:17many things on top of it in order for it
- 05:19just to work, right? You have to be able
- 05:21to integrate all these signals. You have
- 05:23to be able to make it highly
- 05:24configurable and customizable. You have
- 05:26to be able for customers to represent
- 05:28their own unique data and their own
- 05:30unique workflow within it. So we did a
- 05:32lot of work initially to support all
- 05:36these different content types to support
- 05:37all these different types of workflows
- 05:39that takes a long time. We set out to
- 05:41build what was effectively a threat
- 05:43intel platform for trust and safety. And
- 05:45we thought this was a great idea because
- 05:47we saw that pain in previous jobs and we
- 05:50were going to go solve it and bring it
- 05:52to everyone else. So we spent all this
- 05:53time building this platform and then we
- 05:56went out to show people and they
- 05:58effectively told us that this was
- 06:00interesting but they did not want it and
- 06:02what they really needed was a way to
- 06:04handle their overall operations and so
- 06:07we invested all this time uh in me and
- 06:10Declan one of the co-founders spent so
- 06:12much time building this thread intel
- 06:13platform to be told that they wanted
- 06:16something else and that's like a huge
- 06:17learning for us right and that that
- 06:19brings us to this idea of really
- 06:22focusing ing on what the core customer
- 06:24problem is and get that problem down
- 06:27really tight and then go out and build.
The Dark Side of AI Innovation
- 06:33And my focus from like the beginning of
- 06:35my career has been on how do you stop
- 06:37people from taking advantage and and
- 06:39abusing other systems or or people. And
- 06:42so being able to empathize with the
- 06:43customer was really key, right? Even
- 06:45when we had nothing built, someone being
- 06:47able to listen to them and understand
- 06:50what they were going through and provide
- 06:52suggestions on how to fix it and then a
- 06:55few weeks later come with a product. It
- 06:57solved a real problem. So a really
- 06:59prominent harm facing Gai customers
- 07:02today is basically non-consensual
- 07:04intimate imagery NCI. We are seeing
- 07:06harms become more and more complex as
- 07:10time goes on. At Cinder, we have a
- 07:12framework called the decision spectrum.
- 07:14And almost every problem can be placed
- 07:16on the spectrum in some way where on the
- 07:18left side of the spectrum is a really
- 07:19something really simple, like a really
- 07:20simple decision of yeah, this image is
- 07:22nudity or this uh chat message is fraud,
- 07:27right? Like a really simple
- 07:28identification of a single piece of
- 07:30content or a single event. And on the
- 07:31other side, you're investigating some,
- 07:34you know, a really complex nation state
- 07:37or really complex network or an
- 07:40adversary that is advanced in trying to
- 07:42hide their behavior. There are way too
- 07:44many things to review and prioritizing
- 07:47is really difficult because everything
- 07:50is a heart, right? Everything is hurting
- 07:53someone else. And that burnout is real.
- 07:56and you see people burning out the
- 07:57industry all the time because they
- 08:00almost feel like there's they're facing
- 08:02an uphill battle of targeting this. So I
- 08:04think our team, you know, we we
- 08:07definitely see some of that, but for us,
- 08:10everyone at our company is deeply
- 08:12motivated by the mission and everyone
- 08:14wants to inevitably have a world where
- 08:18the internet and innovation is is safe
- 08:21and can be used by anyone. And our
- 08:23founding team had direct experience in
- 08:25building these systems at many different
- 08:28places. And we experienced that harm
- 08:31firsthand, right? We experienced that
- 08:33painoint firsthand. I think in this
- 08:36space, the only way that you're able to
- 08:39build an effective product is by having
- 08:40that experience, but also having that
- 08:43attraction to the mission and having
- 08:45that attraction to the outcome and
- 08:47having that purpose behind it all
- 08:49because the the work is so difficult. It
- 08:52is very complex and very nuanced that
- 08:54you have to have that that drive. When
- 08:56you hear stories from our teams of
- 08:58something that we took down or something
- 08:59that we helped stop or an abuse that we
- 09:02caught that allows us to go on, right,
- 09:05and be really motive for the next day.
- 09:07And so I think you can it's you you can
- 09:08easily get bogged down in the harm,
- 09:11right? You can easily look at all of the
- 09:13really horrible things happening across
- 09:14the internet and and be really dejected
- 09:17from it, but know that there's a path to
- 09:20being able to come at it. and someone
- 09:21needs to combat it. And if it's not us,
- 09:23then
- 09:25you know who else is that going to be?