The Journey from India to Building a $500M AI Video Product | Gaurav Misra, Captions
Gaurav Misra is the co-founder and CEO of Captions, an AI video creation tool that's making it easier than ever for creators to make amazing content. Before starting Captions, Gaurav worked as a machine learning engineer at Microsoft and later switched things up as a designer at Snapchat. That mix of tech and design experience turned out to be the perfect recipe for building Captions, which is now based in New York, has raised $100 million in fun
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Intro
- 00:00I grew up in India. I had no idea or no
- 00:02concept of like what is Boston? What is
- 00:04New York? I hadn't been to any of these
- 00:05places. Boston generally is a very
- 00:06multicultural environment. People come
- 00:08there from a lot of different countries
- 00:09and I went to Boston University where
- 00:11that's especially the case. After
- 00:13graduating from college, I actually
- 00:14started a PhD in machine learning which
- 00:16I actually dropped out of. I left my PhD
How I Became an Entrepreneur at 16
- 00:18program and I joined a startup. People
- 00:20thought I was crazy that I would just
- 00:22drop out of it and get kind of go join
- 00:24some startup, right? But I think it was
- 00:25the right decision looking back at it.
- 00:27It was a very high-risisk decision, but
- 00:29it worked out. Especially in the US, and
- 00:30I think that's what makes the US such a
- 00:32special place. There's definitely so
- 00:34much opportunity that I think it's
- 00:36better to be a little bit more of a
- 00:38risk-taker. Most of the time, you can
- 00:39take a risk and actually get rewarded
- 00:41for it. I think people don't bias enough
- 00:44towards taking risks. If you just do
- 00:45what everybody else is doing, then
- 00:47you'll just end up wherever everybody
- 00:48else is going, right?
- 00:53My name is Goraf and I am the co-founder
- 00:55and CEO of Captions. Captions is a video
- 00:58creation company. Our goal is to make it
- 01:00easy for anybody anywhere to be able to
- 01:02tell their story through video without
- 01:04actually going through the physical
- 01:05process of recording or editing a video.
- 01:08We've raised over $und00 million in
- 01:10funding. It's gotten to tens of millions
- 01:12of users and over 100,000 plus users
- 01:16daily.
- 01:22I was in the US for the first four years
- 01:24of my life and my parents moved to
- 01:26India. I grew up in India. Moving back
- 01:28to the US like I had no idea or no
- 01:30concept of like what it would be like.
- 01:33What is Boston? What is New York? Like I
- 01:34hadn't been to any of these places. My
- 01:36parents were like Boston's great you
- 01:38should go there. And I was like sounds
- 01:39great. Let me do that. So at Boston
- 01:41University it was an interesting
- 01:42situation because coming from India sort
- 01:45of the curriculum there especially
- 01:47around computer science is just very
- 01:49advanced compared to the US and a lot of
- 01:51the things that we actually were being
- 01:53taught in college we had already covered
- 01:55in high school for the most part. A lot
- 01:56of college classes were essentially
- 01:58repeating what I had already done in
- 02:00high school. It probably was the case
- 02:02for a lot of people from India I
- 02:03imagine. I think that did give me a
- 02:05chance to actually go and explore
- 02:06outside of just that and kind of see
- 02:09what else I can learn and what more I
- 02:11can do. I did tons of projects. I like
- 02:13worked on projects with my roommates. I
- 02:15worked on a lot of different apps that
- 02:17we launched and this was like in 2012
- 02:192011 when the app store was still early
- 02:21in high school and going into college. I
- 02:23had started a kind of a company in a
- 02:25strange way. I say that because I
- 02:27actually didn't realize it was a company
- 02:29until much later. I was working on some
- 02:31games and there was some need around
- 02:33like security software for those games
- 02:34and I decided to make it and the game
- 02:36company decided to buy it for me not
- 02:38knowing that I was like 16 years old and
- 02:40I ended up selling it to a bunch of
- 02:42other companies as well. I didn't
- 02:43realize at that time that this is what a
- 02:44company is is like you make a product
- 02:46you sell it but much later I was like
- 02:48wow that's kind of what it was. It was a
- 02:50interesting sort of experience to go
- 02:51through because it kind of transitioned
- 02:53from generally games and gaming into
- 02:55sort of more general skill set. I really
- 02:58enjoy learning new things. How do you
- 03:00learn things quickly and how do you
- 03:02figure things out quickly? It's
- 03:04something that not a lot of people talk
- 03:05about, but it's like one of the most
- 03:07important skills in my mind. Go to a new
- 03:09domain, you know, go to a new area,
- 03:11something that you haven't done before,
- 03:13try for the first time, figure it out
- 03:14quickly, and be actually useful and
- 03:16productive in it is like it's a pretty
- 03:18cool skill and it's pretty fun one to
- 03:20work on because you get to try out a lot
- 03:21of different things. You'll get to learn
- 03:22a lot of different things and focus on
- 03:24that as a skill in itself. Being able to
- 03:26do all those different things and
- 03:27figuring those things out is really
- 03:29[Music]
First Career in Microsoft and Snapchat
- 03:34important. Through the early part of my
- 03:36career, I was really focused on machine
- 03:38learning as a central aspect of what I
- 03:41was doing. At Microsoft, I joined them
- 03:43on this new team they were developing
- 03:45called Azure Machine Learning. It's like
- 03:47a machine learning platform they were
- 03:48building. And then at Snapchat, there
- 03:50was a bit of a difference. I got a
- 03:52chance to really get more on the product
- 03:54side and eventually ended up joining the
- 03:56design team which was like a huge shift
- 03:58from what I had done previously and the
- 04:01idea of like connecting technology to
- 04:02actual design and actual product made a
- 04:05lot of sense. So I ended up starting a
- 04:07team there called design engineering
- 04:09which was like how do you bring together
- 04:11great design and great engineering to
- 04:12build amazing products right? One of the
- 04:14things I learned at Snap, if you think
- 04:16about Snap as a company, I think Snap
- 04:18was one of the earliest companies to
- 04:20actually get into video for consumer use
- 04:22cases, especially short video. It did
- 04:24get me very immersed into the space of
- 04:28like video in general, especially video
- 04:29for communication, short videos, and all
- 04:31the challenges both technical and
- 04:33product that are related to that. But I
- 04:35think in general, one of the things that
- 04:37I noticed was essentially a shift in the
- 04:40way that people were communicating. A
- 04:41lot of people thought Tik Tok was just,
- 04:43oh, Tik Tok, that's like just people
- 04:44dancing, right? It's for fun. But I
- 04:47think the reality was that yes, there
- 04:49were a bunch of people dancing, but
- 04:50there was a lot of people talking and
- 04:52there were a lot of people telling
- 04:53stories and, you know, sometimes bad
- 04:55things that happened to them, good
- 04:56things that happened to them. People
- 04:57were like talking about ideas and like
- 04:59what could be done and what should be
- 05:01done and people were arguing with each
- 05:03other, right? And I think that was like
- 05:05a shift in the way people communicated
- 05:06from like that's the type of stuff that
- 05:08would happen like on Twitter or like on
- 05:10text beforehand, right? and it was now
- 05:11happening on video for the first time.
- 05:13So, I got pretty familiar with all the
- 05:16different ways that people are
- 05:17communicating and kind of what works
- 05:19better and what doesn't
Success is in the Small Decisions
- 05:24work. When we started the company, we
- 05:27were thinking about building a social
- 05:28network and so we were thinking, okay,
- 05:30there's like a distribution part and
- 05:32then there's a creation part of the
- 05:33social network. We thought, hey, let's
- 05:35start with the creation first. So we
- 05:37started off with the idea of literally
- 05:39just adding captions to videos, text on
- 05:42videos based on what people are saying.
- 05:43The reason we did this is because we saw
- 05:45there was a big accessibility movement
- 05:47at that time. There were a lot of people
- 05:49sort of manually writing text on top of
- 05:52their videos and it was spent an hour
- 05:54like typing it all out. There wasn't
- 05:56actually a solution for this that was in
- 05:58the market at that time. So we were the
- 06:00first ones to build it and the absolute
- 06:02first project we built it in one weekend
- 06:05just as like a test essentially and we
- 06:08put it on the app store and the next day
- 06:10we woke up and it was like 600 people
- 06:13per minute using it basically it was
- 06:14completely at the top of the app store
- 06:16with no marketing no nothing done
- 06:19essentially and I think that was like
- 06:21the moment where it was like wow it
- 06:22can't be this easy right like it really
- 06:24can't be because we had been told right
- 06:26like it's going to be a lot of work to
- 06:28find product market fit and things like
- 06:29that. But I think that being said, we
- 06:32had just started the company and we had
- 06:33this idea of a social network and things
- 06:35like that. I think we were like, "Okay,
- 06:36this is working, but I wonder if we
- 06:38should go back and like really think
- 06:40about the social network aspect of
- 06:41this." And so we tried to figure out how
- 06:43to get people to post on the platform
- 06:45and things like that until we
- 06:47essentially rediscovered captions. And
- 06:49this was a interesting moment where we
- 06:51were working on another application
- 06:52which was called Spam App. It was like a
- 06:54photo sharing app. It was actually doing
- 06:56really well. While we were working on
The Small Decisions he did
- 06:57that, we're looking at the bills and
- 06:59there was like a good $10,000 a month
- 07:01going to captions. You know, I remember
- 07:03talking to my co-founder and we were
- 07:04like, "Okay, let's just delete it
- 07:06because we don't want to spend $120,000
- 07:08a year on this, right?" We decided to
- 07:10delete it. I remember going back home
- 07:12and on Saturday going through like, you
- 07:16know, the UI to be like, "Okay, I'm
- 07:17going to press delete now." And while I
- 07:19was going to press delete, I was just
- 07:21thinking, "Ah, but like we worked so
- 07:24hard on this. Like I don't want to
- 07:25delete this, right?" Like it's like I
- 07:27want to keep it for memories at least,
- 07:28right? So I had an idea just in the
- 07:31moment quickly design a little payw wall
- 07:33where we ask people to pay for the app.
- 07:36If nobody pays for it then it's
- 07:37essentially shut down but we can
- 07:39continue using it because you know we
- 07:41work hard on it and if someone pays for
- 07:43it then it pays for itself. So we're not
- 07:45paying the bills basically. So I quickly
- 07:48made that in about 2 or 3 hours put it
- 07:50on the app store and launched it and
- 07:52then completely forgot about it. So, we
- 07:54continued working on spam app and it
- 07:56continued growing through the next, you
- 07:59know, four, five, six months. While we
- 08:02were doing that, I for some reason
- 08:04decided to check my account. And when I
- 08:06checked it, it was like at $500,000 or
- 08:09more and growing. And like the craziest
- 08:11part was not only did people pay for it,
- 08:13people retained on it. And it was
- 08:15growing in revenue completely on its own
- 08:17with like zero employees working on it.
- 08:20So, no employees. There were like 2,000
- 08:23open support tickets. Nobody was
- 08:25answering obviously, right? And it would
- 08:28continue to grow. You know, we had to
- 08:30have this like tough conversation of
- 08:32like, oh my god, like this is truly
- 08:34working, right? And it was tough because
- 08:37we already had another thing that was
- 08:39also working and that we were raising a
- 08:41new round on essentially, right? I think
- 08:43we discussed this for a couple of weeks
- 08:45and we ended up deciding we're going to
- 08:48switch to captions and we're going to
- 08:49just focus on creation as the primary.
- 08:52We switched over and literally the
- 08:55moment we launched the first set of
- 08:57features on top of the existing app.
- 08:59What was looking like a fast growth
- 09:02completely condensed because the new
- 09:04growth was exponential just like
- 09:07straight up. I mean, I think that's kind
- 09:09of the crazy thing that I think about at
- 09:10this point is like that split-second
- 09:13decision was the difference between two
- 09:15completely different paths. Here's the
- 09:16thing, like we don't know. The other
- 09:18side could have been even more
- 09:19successful. That's the tough part about
- 09:20these decisions is like you have to
- 09:22choose one and you'll never know what
- 09:24the other could have been. I think the
- 09:25big decisions are actually in the small
- 09:27decisions in a way and the small
- 09:29decisions are what actually you don't
- 09:31think about too much but actually turn
- 09:34the tide of like what will happen in the
- 09:36future. I think that was the case over
- 09:38here too, right? Because like what felt
- 09:39like a very small decision of like other
- 09:41app should we delete it or not seem like
- 09:43kind of obvious. Anybody we would have
- 09:44asked would have told us, yeah, just
- 09:45delete it, right? Whatever. But I think
- 09:47those small decisions actually are way
- 09:49more important than the big ones
- 09:51sometimes. And I think this shows quite
- 09:53a bit like if you look at any
- 09:54competition at a global scale, right,
- 09:56which building a startup is kind of a
- 09:58competition at a global scale. Like look
- 09:59at the Olympics for example, right? Like
- 10:01people are like within seconds of each
- 10:02other, right? Sometimes even
- 10:04milliseconds of each other. That's not
- 10:05because of some major decision they made
- 10:07while training or something like that.
- 10:09Everyone's very good, right? It's
- 10:10probably like some minor micro decision
- 10:12that happened in the moment like, you
- 10:14know, while they're swimming and they
- 10:16moved one arm at this angle versus the
- 10:18other angle. Like that's what's deciding
- 10:19who wins and loses, right? I think it's
- 10:21like those small decisions that count
- 10:22the most.
How to Win with Quick MVPs and Feedback
- 10:29We did face challenges around like
- 10:30identifying the user and making sure
- 10:32we're building for the right user
- 10:33because when we launched the app like it
- 10:35was immediately sort of successful,
- 10:37right? And it immediately blew up. It
- 10:40made things easier and harder in some
- 10:42ways. I think one of the things that can
- 10:43happen when too many people join sort of
- 10:46your app or product very quickly is you
- 10:49kind of lose lose sight of who the
- 10:51customer is because there's a lot of
- 10:52people who are just checking it out.
- 10:53There's a lot of people who don't
- 10:55actually care about the use case, but
- 10:57they want to just see what's going on.
- 10:58Between all that noise, it's difficult
- 10:59to figure out like which one of these
- 11:01people are the actual user. Who's going
- 11:03to retain and for whom is this actually
- 11:05solving a real problem? That's really
- 11:06important because at the end of the day,
- 11:08without focusing on the right customer,
- 11:10you'll end up building the wrong
- 11:11product. Captions was a paid app from
- 11:13the beginning. And I think elements
- 11:14there that was interesting is like being
- 11:16paid actually helped filter our user
- 11:19base a little bit and to only those
- 11:21people who were willing to pay. Those
- 11:22people that were willing to pay were
- 11:23people who had real pain point. And so
- 11:26with that, we got really good feedback
- 11:28from users, right, around like what we
- 11:29should build and what we should
- 11:30prioritize and what they want from us in
- 11:32the future. We decided to keep the app
- 11:34paid right from the beginning all the
- 11:36way till today because of that reason. I
- 11:38think on the technical side, we try to
- 11:40avoid as much as possible technical
- 11:42challenges that it's sort of unproven
- 11:44essentially, right? Like I think one of
- 11:45the mistakes that can be made is like
- 11:46spending a lot of time building
- 11:48something very technically complex
- 11:49without fully recognizing whether
- 11:51there's product market fit there or not.
- 11:52We spend a year building something and
- 11:54nobody wants it. Right? That happens
- 11:55very often and it's happened to us too.
- 11:57The key factor there is like how do you
- 11:59reduce the technical risk to like an
- 12:01MVP? How do you test with like just the
- 12:03bare minimum? Get something out in front
- 12:04of people. Have them see it. Have them
- 12:06try it. If they don't retain, then don't
- 12:08invest more in it, right? Try something
- 12:09else. And I think that's the other thing
- 12:11is like not going deeper and deeper into
- 12:13the rabbit hole almost in a way. I think
- 12:15there's also tendencies of like building
- 12:17the first version seeing that it doesn't
- 12:19completely work and then justifying it
- 12:22by saying well if it only had this
- 12:23feature and that feature and that third
- 12:25feature then maybe it would have worked
- 12:27right but I think the reality is like it
- 12:29would not probably not have worked with
- 12:30as many features as you want. It would
- 12:32only have worked with a single feature
- 12:34only one of those things right whatever
- 12:36actually people want at the end of the
- 12:37day. So, I think the better skill is to
- 12:39just learn how to quickly build stuff.
- 12:41Try as many things as possible. The most
- 12:43important thing is getting stuff out in
- 12:45front of people, testing it. If it
- 12:46doesn't work, kill it and start again.
- 12:48And keep doing that as quickly as
- 12:50possible.
- 12:58[Music]
- 13:03[Music]