This Is How a 26-Year-Old Raised $108M in 1.5 Years | Reducto, Adit Abraham
How do you go from manually labeling document boxes to processing over a billion pages for the world’s top AI companies? Adit Abraham is the Co-founder and CEO of Reducto, a Y Combinator (YC) alum that raised $108M from investors like Andreessen Horowitz and Ben
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Intro
- 00:00We did a ton of manual unsexy [music]
- 00:03work in the early days. Like we tried
- 00:05hiring an initial data labeling team and
- 00:07they weren't accurate enough. So I would
- 00:08spend a lot of my time just labeling
- 00:10boxes on documents. If you stacked all
- 00:12the pages that reduced processed, it
- 00:14would actually be something like 10
- 00:15times the height of Mount Everest back
- 00:17when we were still like fully
- 00:19unautomated for Stripe billing and
- 00:21setup. Like I would manually set up
- 00:23every single subscription. And those
- 00:24things, even though [music] they were
- 00:26repetitive, even though they were maybe
- 00:27boring in terms of the work that you're
- 00:29doing, were okay because the thing that
- 00:32I cared about is not like am I doing the
- 00:34most glamorous work. It was more so like
- 00:36[music] is the company moving forward?
- 00:37You're lucky to be able to do that
- 00:39because that means you're signing up a
- 00:40new customer. Like it is a privilege
- 00:42that you get to do that. Hi, my name is
- 00:44Ad Abraham. I'm the co-founder and CEO
- 00:46of Reductto. Reductto is a platform that
- 00:48helps AI teams parse, extract, and edit
- 00:50any sort of complex unstructured data
- 00:52for all sorts of language model use
- 00:54cases. Reduct has grown incredibly
- 00:56quickly. We've raised 108 million in
- 00:58total funding from incredible investors
- 01:00like Andre and Horowits, Benchmark, and
- 01:02First Round. Today, Reductive powers
- 01:04ingestion for some of the best companies
- 01:06in the world. Um, that includes really
- 01:08large Fortune 10 enterprises, but also
- 01:10newer leading AI companies like Harvey,
- 01:12Rogo, and Meror. To date, we've
- 01:14processed more than a billion pages for
- 01:16them and are continuing to grow every
- 01:17single week.
Build What Customers Pull for Now, Not the Future
- 01:28Ever since I was young, I always used to
- 01:29have side hobbies. In high school, I saw
- 01:31an article that said something like the
- 01:33creator Flappy Birds making $50,000 a
- 01:35day on ad revenue. So, me and my best
- 01:37friend in high school just immediately
- 01:39had this gut reaction of, you know,
- 01:40forget school, forget all of that. we're
- 01:42just going to make apps and that's going
- 01:43to be our future. At some point, we even
- 01:44discussed not going to college. Things
- 01:46didn't work out that way. Uh we tried a
- 01:48few things but did end up going to
- 01:49college and you know pursuing a longer
- 01:51career from there. But I think it was a
- 01:53really nice inspiration that kind of
- 01:55showed how going off the beaten path
- 01:57[music] can lead to outlier outcomes for
- 01:59folks. Even though we don't work on game
- 02:00development today, I do think there's
- 02:02something very valuable about seeing
- 02:04individual effort that's you know
- 02:05sometimes just start as side projects
- 02:07spiral into something much much bigger.
- 02:09that eventually led to me going to MIT
- 02:11did my undergrad in computer science.
- 02:14I remember I was taking my first grad
- 02:16level ML course. Um so it was a course
- 02:18on metalarning like teaching models to
- 02:20learn and on the first day of the course
- 02:23the professor introduces Ronic who at
- 02:25this point is a freshman like it's his
- 02:27first week on campus probably and he
- 02:29frames it as hey everyone meet Ronic
- 02:31he's going to walk you through how to do
- 02:32the first pets. Um, so Ronic was a
- 02:34learning assistant um for this course
- 02:36that was primarily PhDs. And that was
- 02:38crazy to me. Like it was this person
- 02:39that even though he had just come on to
- 02:41campus um a campus with really smart and
- 02:43exceptional people, he was already at
- 02:45sort of the top um and so we became
- 02:47really close from there. The first time
- 02:49Ronic suggested that we could work on
- 02:50something together, that was an
- 02:52immediate yes for me. Like I didn't
- 02:53think twice about leaving my job or
- 02:55anything like that. He was just somebody
- 02:56that I admired enough for it [music] to
- 02:57just be a no-brainer. So in the course
- 03:00of the company before the YC batch we
- 03:02actually gave up on revenue multiple
- 03:04times. We tested different ideas got to
- 03:07a point where people were willing to pay
- 03:08for it but decided that the urgency with
- 03:11which they were willing to pay for it or
- 03:13like the need to which they wanted the
- 03:14product wasn't high enough for us to
- 03:16want it. And so just to give you a sense
- 03:18of what this looked like tangibly when
- 03:20we were selling remember all um we would
- 03:22constantly find you know at best people
- 03:24were willing to pay $50 a month or maybe
- 03:27$100 a month. So remember all as a
- 03:29product was at that time the first
- 03:31long-term memory API [music]
- 03:32for language models to remember things
- 03:34that you'd mentioned in the past. We
- 03:35would store context that [music] was
- 03:37important and retrieve it when it was
- 03:38relevant. As you would talk about things
- 03:40like implementation times, it was never
- 03:42the number one thing that they needed to
- 03:43focus on. And this was kind of one of
- 03:45those things that was nice [music] to
- 03:46have. In comparison, one of the things
- 03:48that we built for remember all is people
- 03:49would say, "Hey, you're managing the
- 03:51user's chat history. [music] Can you
- 03:53also manage the files that they upload?"
- 03:54Um almost like a managed drag service.
- 03:56And we saw that as you know a simple
- 03:59feature that we would add with
- 04:00off-the-shelf tools. [music] When we
- 04:01would demo remember all we would find
- 04:03that people would get really excited
- 04:05about the fact that we were managing the
- 04:06files that they uploaded. We had put so
- 04:08much time into making that [music] file
- 04:09management better. Um we started
- 04:11training our own models. Um we did a
- 04:14technical blog in YC's forum talking
- 04:15through how we segment [music] documents
- 04:17that wasn't packaged as you know a clean
- 04:20demo or anything like that. It was a
- 04:21really simple streamlit app. It was you
- 04:23would upload a documents and we would
- 04:24draw boxes on that document. And
- 04:26surprisingly here it was almost like
- 04:28they [music] were pulling us. They
- 04:29immediately started replying with, "Hey,
- 04:32these are better results than what I'm
- 04:33seeing from my existing [music] vendor.
- 04:35Is this a hosted API? Do you have a
- 04:36Stripe link? Like can I purchase this?
- 04:38Can I start using this?" It's almost
- 04:39like a slap in the face in terms of how
- 04:41much the market wants the product. And
- 04:43so when we were considering whether or
- 04:45not we should, you know, have high
- 04:47conviction in the space or not, that was
- 04:49the biggest thing that concerned [music]
- 04:50us. We knew that in a year, two years,
- 04:53three years, in some span of time, um
- 04:54long-term memory would need to exist.
- 04:56But what we wanted was to solve the
- 04:58problems that people needed [music]
- 04:59solved immediately to solve the things
- 05:01that they were actively looking for
- 05:02solution for. And we decided that
- 05:04remember all was not that.
Build a Win-Win Product with Your Customer
- 05:10There are quite a few different ways
- 05:12that somebody can demonstrate how much
- 05:13your product means to them. It's not
- 05:15just the money, it's the time that
- 05:16they're willing to put into making the
- 05:18product great together. We've put a ton
- 05:20of time into, you know, aggregating
- 05:22data. Um, it's a big part of what we do
- 05:24and it's a big part of why we've been
- 05:25able to train state-of-the-art models,
- 05:27but production data is different. We
- 05:30work with really intensive financial,
- 05:32healthcare, insurance use cases that
- 05:34you're never going to find on the
- 05:35internet. And so, really quickly, we
- 05:37started having customers that, you know,
- 05:39had tried public documents and saw
- 05:41exceptional performance, but they would
- 05:43come to us with the most esoteric
- 05:45examples [music] imaginable. Like we've
- 05:47seen really hard cases where a doctor
- 05:49annotated things and you know they just
- 05:51put things at the bottom of the page and
- 05:53you were supposed to understand that it
- 05:54related to the thing at the top. We see
- 05:56really intensive financial tables with
- 05:58thousands of rows of data everything
- 06:01along those lines. The nice thing is our
- 06:03customers want us to solve those and so
- 06:05we've always had this almost design
- 06:07partner like relationship where they
- 06:09will come to us with that sort of
- 06:10feedback and we will iterate day after
- 06:12day after day to make the models better.
- 06:14And when you fix that feedback, they end
- 06:16up telling you whether or not that
- 06:17worked or it didn't. And you iterate by
- 06:20the end of that first week, you've
- 06:21already made a ton of progress with
- 06:22them. And that is really meaningful in
- 06:25that they care to make sure that your
- 06:27product is great. Like you're on the
- 06:28same team, you want to make the product
- 06:30better together because the work that we
- 06:32do directly helps them too. And so from
- 06:35the early days even to now, we would set
- 06:37up individual Slack channels with all of
- 06:39our customers. I have their phone
- 06:41numbers like we would call directly and
- 06:43if they ran into issues they would just
- 06:44call us um like they would tell us hey
- 06:46like this isn't working we need this for
- 06:48a big customer and we would work late
- 06:50into the nights to make sure that it was
- 06:51working for them because we don't take
- 06:53it lightly that people decided to trust
- 06:55us from an early stage. They have many
- 06:57reasons to not um they have all the
- 06:59reasons in the world to choose an
- 07:00established company that you know has
- 07:02been around for a decade and part of the
- 07:05way to pay back the trust that they've
- 07:07given us is to be there for them on an
- 07:10individual level. So even today you know
- 07:12if a company has an issue they can just
- 07:13pay Ronic or me directly. Part of what
- 07:16they're getting with Reduct is us as
- 07:17their ingestion team.
Don't Explain, Show: Let Them See the
- 07:24There's a world where we just relied on
- 07:26marketing. Hey, it's the best product.
- 07:28Hey, it's state-of-the-art. All those
- 07:29things. But there are many companies
- 07:31that can say that. And on the flip side,
- 07:33the other thing that we could do is
- 07:34actually put the product in front of
- 07:36people even if it wasn't a perfect
- 07:37platform to let them see on their
- 07:39hardest documents that it works to prove
- 07:41what you're saying is true. And that
- 07:43translated to the company growing really
- 07:45quickly. At least in our case, being
- 07:47[music] public in that way um just meant
- 07:49that companies that otherwise probably
- 07:52would have ignored Reducto became really
- 07:54interested. Um like when we were
- 07:56twoerson company, [music]
- 07:57trillion dollar enterprise decided to
- 07:59book a demo and the reason why they
- 08:01booked a demo is because we had that
- 08:02public playgrounds where they uploaded
- 08:04hard documents that they'd seen fail on
- 08:06every other vendor. And once they saw
- 08:08that work, that justified reaching out.
- 08:10And if we hadn't done that, if we were
- 08:11this twoperson company of, you know,
- 08:1320some year olds, I find it hard to
- 08:15imagine that they would even be
- 08:17interested in engaging with us. Um, if
- 08:18we'd been shy about what we were
- 08:20building, we probably would have never
- 08:22gotten on the phone with them. When we
- 08:23say that we are the most accurate
- 08:24product in the market, we really mean
- 08:26it. Here are some examples, but if you
- 08:28want to see further, like you can test
- 08:29that for yourself. We've had companies
- 08:30[music] that I've tried to sell to two,
- 08:33three times and for one reason or
- 08:35another, they weren't sure if they
- 08:36could, you know, trust this early stage,
- 08:38seedstage company with what they were
- 08:40doing, even though they like the
- 08:41product. And what's interesting is
- 08:43pretty much all of those companies have
- 08:45since come back to us. Like they have
- 08:47come inbound saying, "Hey, we've been
- 08:49really impressed by the work that you've
- 08:50been doing. We see the progress that
- 08:52Reduct keeps making month over month."
- 08:54And they're ready to buy. Um and so as
- 08:56the company's grown, the companies that
- 08:57we struggle to sell to in year one, um
- 09:00we're fortunate to call customers today
- 09:02in year two.
A Good Investor Stays When Things Get Tough
- 09:08I had known quite a few investors from
- 09:10just the course of building the company.
- 09:12And I think a lot of early stage
- 09:14founders think in terms of firm brand.
- 09:16um like they only think of tier one VCs
- 09:19as the actual firm which you know many
- 09:21of these firms have been around for
- 09:23decades and you know have their own
- 09:25reputation from [music] them but at the
- 09:27end of the day the thing that matters
- 09:29most is ideally whoever you're raising
- 09:31money from like that individual partner
- 09:33is somebody that you're going to be
- 09:34partnering [music] with for the next 10
- 09:36years. They're going to be there in all
- 09:38of your great successes like your future
- 09:40fundraising rounds when you close the
- 09:41great contracts but they'll also be
- 09:43there for the bad moments of the
- 09:44company. They'll be there when you have
- 09:45to, you know, let an employee go. Um,
- 09:47they'll be there when you lose a
- 09:49contract. They'll be there when you have
- 09:51a big, I [music] don't know, media
- 09:52incident, whatever could happen in the
- 09:54lifetime of the company. But it's really
- 09:57important to see how their interactions
- 10:00changed when things weren't going well.
- 10:02I remember there was a moment where Liz,
- 10:05our seed investor, actually basically
- 10:07never takes time off. If I text her at
- 10:0910:00 p.m., she's replying at 10:05.
- 10:11[music]
- 10:12She's getting on the phone like doing
- 10:13whatever. And one of the only moments
- 10:16where she was taking time for herself, I
- 10:18think she was at a Broadway show with
- 10:20her husband tragically. Like I I wish we
- 10:23hadn't done this. Um [music] but we had
- 10:25a opening eye outage at the same time.
- 10:28And so Veronica was like frantically,
- 10:30you know, messaging her like, "Hey, like
- 10:32what do we do? Our keys aren't working.
- 10:34Customers are upset." And even though it
- 10:36was one of the only times that she had
- 10:38to herself, she just immediately stepped
- 10:40out. She started calling people in her
- 10:42network and very quickly actually had
- 10:44the chief product officer at the company
- 10:46on the phone trying to help us with our
- 10:48issue and we were not an important
- 10:49enough customer for them to be doing
- 10:50that. These partners are committed to
- 10:53helping the company succeed and [music]
- 10:55that is really important. So if you're
- 10:56an early stage founder thinking about
- 10:57who to raise from, take the time to
- 11:00actually understand [music] what that is
- 11:01going to look like um because it's one
- 11:03of the most important decisions you'll
- 11:04have to make.
- 11:07I think with every moment that is really
- 11:10exciting in a company, the thing that
- 11:12isn't discussed in interviews is [music]
- 11:14what it took to get to that moment. Um,
- 11:16like when we were landing our first
- 11:18really big enterprise contract, it was
- 11:20an on-prem deployments and we had never
- 11:21done an on-prem deployment before. You
- 11:23know, we [music] didn't have
- 11:24infrastructure engineers on team, we
- 11:26weren't this large org that could divvy
- 11:29up responsibilities. We would wake up,
- 11:31we would immediately go to the office
- 11:33and we would be in the office until
- 11:34[music] we were too exhausted to
- 11:35continue working. We would sleep for at
- 11:37most a few hours and then we would go
- 11:39back and we would try again and again
- 11:40and again. People diving in and doing
- 11:43anything [music] at the company. There's
- 11:45no sort of notion of hey if you're an
- 11:48engineer you don't need to do customer
- 11:49support. There's no notion of like hey
- 11:52you know if you're an ops person you
- 11:53don't need to label data for the ML team
- 11:56because everybody just wants to see the
- 11:58company succeed. Um, and the company
- 11:59succeeds when all of these things work,
- 12:01when the product works, [music] when
- 12:02customers are happy. And people don't
- 12:03think of their job in terms of whatever
- 12:05their role title is. They think of it in
- 12:07the capacity that they [music] can help
- 12:08the company move forward. And so what I
- 12:10see reductive as it, it's not really
- 12:12just parsing. It's what does it mean to
- 12:15have this layer that connects human data
- 12:17to this new level of intelligence that
- 12:20applies across all of that data. Um,
- 12:22we're seeing products built with
- 12:24productto today that don't just read the
- 12:26documents, they actually create net new
- 12:27documents for their end customers. Like
- 12:29they do end-to-end work with agentic um,
- 12:31[music] workflows. In the future, most
- 12:34AI products will be some component of
- 12:36intelligence. That is what the
- 12:37foundation model companies provide, but
- 12:39it will be some components of context as
- 12:41well. [music] And we want reductus to be
- 12:42the best way that you interact with that
- 12:44context, like a building block that you
- 12:46aggregate together and apply [music] it
- 12:47to a specific use case.