AI for Car Rentals?! Prove It! | Pitch.Tech EP 2
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- 00:00Right. That doesn't sound like an AI
- 00:01recommendation, but because they told us
- 00:05they all the pitches talked something
- 00:07about AI. To be honest, like many of
- 00:09these these are more of like a buzz
- 00:11word. They are using it more like a buzz
- 00:12word. Hi, I'm John Willie. Uh I'm a
- 00:15three-time founder. I graduated from MIT
- 00:18and from Stanford. I I won the best
- 00:19thesis award at Stanford. Had multiple
- 00:22exits so far. also started Inception
- 00:24Studio which is now the top accelerator
- 00:26program for early stage AI founders here
- 00:29in Silicon Valley. You know I've I've
- 00:31been an engineer since I was 5 years old
- 00:33when I start started programming. I won
- 00:35the USA computer olympiad as one of the
- 00:37top 15 programmers in the US. As an
- 00:39investor I'm looking for venture scale
- 00:41opportunities where I can put in a
- 00:42million dollars and then I have an
- 00:43opportunity for at least 100x return you
- 00:46know coming back to me within you know 5
- 00:48to 7 to 10 years. Pitch.te Tech is where
- 00:51bold startups on tech domains get
- 00:53game-changing insights from top VCs.te
- 00:55domain instantly signals you're all
- 00:57about cutting edge tech and innovation.
- 00:59Building a tech startup build it on
- 01:02tech.
- 01:05So we are raising around our preed round
- 01:07of 1.5 million. The goal of today is to
- 01:10meet investors and potentially close our
- 01:13round. Let's go. My name is Laurana. Uh
- 01:16I'm a co-founder and the CEO of Rexalto.
- 01:18We have developed and introduced an AI
- 01:20dynamic pricing engine. We previously
- 01:22co-ounded one of the largest European
- 01:24car sharing companies. Company generated
- 01:2675 million uh annual revenue and what's
- 01:30more important it was cash flow
- 01:31positive. What's happening now in the
- 01:33car rental industry? Increasing prices
- 01:35of uh vehicles, uncertain residual
- 01:38values, and growing percentage of
- 01:39electric vehicles are forcing car rental
- 01:42and mobility companies to put more focus
- 01:44on not just reselling cars as they used
- 01:46to do before, but actually making sure
- 01:48that they do money on their
- 01:50cooperations. On top of that, for
- 01:52mobility companies especially, they
- 01:54strive to increase their utilization to
- 01:57improve uh fleet distribution and all of
- 02:00that can be done with the correct
- 02:02pricing. Taking all of that into
- 02:04account, we have engineered an AI
- 02:06dynamic pricing engine that basically
- 02:08sets the right price at any given time.
- 02:10First class of economics, bringing
- 02:12supply and demand into equilibrium. So
- 02:14the way it works is we look into the
- 02:17company's historical data, market
- 02:19historical data, competitors prices, and
- 02:22many other factors that help us forecast
- 02:24demand. Things like weather forecast,
- 02:26flight information, booking information.
- 02:28We not only set the price for the for
- 02:30our customers but we also push it back
- 02:33either into their fleet management
- 02:35system or to the OTAAS the aggregators
- 02:37where they get rents from. We currently
- 02:39focus on the North American, Europe and
- 02:42the Middle East. The segments that we
- 02:44look at and work with are either small
- 02:46companies or large enterprise companies.
- 02:48What differentiates us is that we uh
- 02:51work not only with car rental industry
- 02:53but with mobility industry and of the
- 02:56technology because for mobility
- 02:57companies we use up to 500 data points
- 03:00for car rental companies it's about 20
- 03:0330 maybe 40. We offer three pricing as a
- 03:05service for our traction. We currently
- 03:07have uh 20 customers paying customers
- 03:10plus piloting customers. We have
- 03:12integrated six uh reseller solution. We
- 03:15uh generated about 200,000 uh annual
- 03:19revenue. Uh this year we are raising a
- 03:21round of 1.5 million. We closed 950.
- 03:25We're now closing the remaining 550.
- 03:28Thank you very much. You mentioned kind
- 03:31of in the presentation. Okay. Like you
- 03:32have uh some of your customers are using
- 03:34this for kind of rental car rental car
- 03:37rates. Are there other kind of things in
- 03:38the automotive space that you're using
- 03:40for that dynamic pricing today or is it
- 03:42a lot of companies in mobility are using
- 03:45that. Look at Uber, Lift, other mobility
- 03:47companies. It depends because you have a
- 03:49lot of smaller players players for
- 03:51micromobility for instance and they use
- 03:53third party solution. They don't have
- 03:55their proprietary software and this is
- 03:57for us they are resellers because we
- 03:59integrate into their platform and they
- 04:00sell us to their uh to their customers.
- 04:03you know, for any tech enabled platform.
- 04:04I mean, I imagine like they're already
- 04:06doing something like this or they're
- 04:08doing some version of this where they
- 04:10have they're going to have some pricing
- 04:11engine. They're going to be able to like
- 04:13determine prices like this is kind of a
- 04:14common thing. I mean, you mentioned Uber
- 04:15and Lift, they obviously do all of that,
- 04:17but then now I mean everything from
- 04:20concert tickets to, you know, things
- 04:22anything e-commerce kind of often doing
- 04:24this type of this type of dynamic
- 04:26pricing, this might be like core to
- 04:28their business, very important. So, like
- 04:30they may want to like develop that
- 04:31themselves. they have all the data about
- 04:33it like what type of customer would use
- 04:35like a service like yours uh versus like
- 04:37hey we're going to de we either develop
- 04:39this in our own inhouse or like use some
- 04:42other very good good question first I'll
- 04:44answer who are the companies that
- 04:46develop their own like I talked to head
- 04:48of revenue management of get get around
- 04:51they spent a lot of money and many years
- 04:54developing the dynamic pricing and it
- 04:56didn't work it's not that simple right
- 04:59because you need to know how to do it
- 05:00not to reduce your re revenue even by 1%
- 05:04right because if you do that you're
- 05:05fired. So they said we cannot just use
- 05:08your service software because we need to
- 05:10make sure our work so we'll keep on
- 05:12advancing our technology and use it at
- 05:14the end of the day. Who answering your
- 05:16question who are our customers? We have
- 05:18either very small companies that have 50
- 05:20hundred of cars. They don't have their
- 05:23proprietary basically their fleet
- 05:25managers right they're operating their
- 05:26fleet and they want to do it in the most
- 05:28effective way. they have a third-party
- 05:30software solution and they compete with
- 05:32a budget enterprise etc. So they need to
- 05:35make sure that they somehow stand out.
- 05:38So these are our customers and they use
- 05:39our standard dashboard self-service
- 05:41dashboard. Then we work with large
- 05:43companies and these companies are not as
- 05:46big as enterprise herds but they have
- 05:48hundreds of thousands of cars still
- 05:50huge. They basically manage their
- 05:52franchises. So they need to make sure
- 05:54that their pricing is consistent
- 05:56throughout their uh network that they
- 05:58offer the same quality of service and
- 06:00that they actually their franchises do
- 06:03well because they get a percentage of
- 06:04the what franchises earn. So that's our
- 06:07second type of customers big groups and
- 06:10enterprise companies that manage
- 06:12franchises. What what makes your dynamic
- 06:14pricing engine better than the
- 06:17competition? First, as I said, like it's
- 06:19it's the number of uh data points that
- 06:22our engine can absorb and make this
- 06:24decision and judgment. You saw that we
- 06:26have an AI in the beginning of of this.
- 06:28Every company
- 06:29now flexing internet. Yeah. But I'll
- 06:33tell you where the AI comes. Uh so it's
- 06:35it's it's it's a bunch of ML models that
- 06:37work together, right? So that's not
- 06:39there's this is this is not AI but where
- 06:41the AI comes is that we every time our
- 06:45model works in a certain location for a
- 06:47certain customer it learns from its past
- 06:50uh performance and next time makes
- 06:52better predictions make better
- 06:53assumptions and improves the quality. I
- 06:56mean, and and on that topic, I noticed
- 06:57your pricing model is that you're
- 06:59charging like per car, you know? I mean,
- 07:01and if if you actually are really
- 07:02confident about, hey, we're gonna have
- 07:05this R this is the ROI that we're going
- 07:06to get. Like, why are you not like
- 07:08saying, hey, well, you get you're going
- 07:10to have 90% of the up and we'll just
- 07:12take 10% of the of the one customer with
- 07:15who did that. And that was the I was
- 07:17like telling my team like, let's move
- 07:18into that like we will make sure our
- 07:20customers do better and we'll do better.
- 07:22It didn't work. uh we we still have one
- 07:24customer on that contract and I'm just
- 07:26waiting for the contract to renew to get
- 07:28get away from the the reason why you
- 07:30always have to you need to have a
- 07:31baseline. So what are you comparing to?
- 07:33So usually you would oranges to oranges
- 07:36December to December, January to
- 07:37January. But then when things like
- 07:40Easter or Ramadan happens, they move
- 07:44from one month to another. Then they
- 07:46like yeah but the increase was not
- 07:47because of your pricing model but
- 07:48because it was uh Easter was in this
- 07:50month and last year it was in a
- 07:52different month. So much time is spent
- 07:54on actually this argument because they
- 07:56don't want to pay you more, they want to
- 07:57pay you less. And we said like at this
- 07:59point we cannot do this. It's it's it's
- 08:01crazy. So we said we want to be uh clear
- 08:04and straightforward. We'll do uh
- 08:07standard pricing per car per month and
- 08:09that's that's good enough. Yeah. I mean
- 08:11but that that also I mean you point to
- 08:14like kind of fundamental problem which
- 08:15is like that is like measuring like the
- 08:17the improvement in lift that you're
- 08:18going to have like from this because
- 08:20Yeah. I mean, how do you compare apple
- 08:22to apples like when you're kind of
- 08:24revenue over time? still compare. We
- 08:25still they have dashboards. They see how
- 08:27their pricing increase over a longer
- 08:29period of time. Like okay, maybe one
- 08:32month to another might be tricky. But
- 08:34then if you look on a year scale, you
- 08:36still see the increase. Do your
- 08:38customers do AB testing. They can run
- 08:40two side by side. We usually start with
- 08:43AB testing especially with big uh
- 08:46customers but we don't do it within one
- 08:47city because you can't you cannot do it
- 08:49in with one location. The customer will
- 08:51choose what is cheaper. So you have to
- 08:52do it different locations. So we would
- 08:54choose few selected location usually the
- 08:56way our pilot works two three locations
- 08:59one would be maybe the top location
- 09:01another one would be midsize location
- 09:02and third would be like the small
- 09:05location and then we will see the
- 09:07results in those those and what has been
- 09:09the result worst result that we had was
- 09:11plus 5% of revenue increase. Our best
- 09:14was it was six times but that was a very
- 09:16particular case a luxury uh car rental
- 09:19company that was staying within within
- 09:22its boundaries. We analyze also the
- 09:24supply and we said it's Dubai end of
- 09:27December there are two Lamborghinis
- 09:29available and there is a demand for 100
- 09:31you can put whatever price you want you
- 09:33will still sell it right that doesn't
- 09:34sound like an AI recommendation no that
- 09:36I mean like that because they was cap
- 09:38they called us because they called me
- 09:39they were like a brilliant your system
- 09:41is crazy that tells me to put I don't
- 09:44remember the price something is wrong
- 09:45with that I was like hold on let me uh
- 09:47look into this so I looked into this and
- 09:49then we said like that's what you should
- 09:50put customers don't like dynamic pricing
- 09:53because it's like wait a second. Oh, you
- 09:54got you got a different price than I got
- 09:57when I like when I went you know went to
- 09:59for this or like it's you know there's a
- 10:02lot of backlash around pricing and like
- 10:04these these sorts of things which
- 10:06ultimately ends up kind of a brand risk
- 10:08there which is like why sometimes like
- 10:10even though they can you know they could
- 10:12potentially uh you know try to do this
- 10:14like kind of they're they're careful
- 10:15about time to do this. So what what are
- 10:17your thoughts on that side? First of
- 10:18all, uh revenue is not the only KPI why
- 10:21our customers use us. In many cases is
- 10:24they want to avoid human mistake. Many
- 10:26most of them they do uh they look at
- 10:28competitors prices and they do their
- 10:30manual and I mean the level of
- 10:32complexity you have different codes zip
- 10:35codes like cars are divided into codes.
- 10:37You have different lengths of rental one
- 10:39day, two days, three days etc etc. You
- 10:42have different locations. So actually
- 10:43the number of price points you have to
- 10:47change every day sometimes even every
- 10:49hour it's tremendous. So if you do it
- 10:51all manually you do mistakes and this
- 10:54this is what our top managers of the
- 10:55companies tell us. We know that this is
- 10:57not
- 10:58ideal or we often have to actually cut
- 11:01cut cut the road. So like okay we'll
- 11:03like not put too much effort here
- 11:05because just too much. So we'll make an
- 11:06assumption. So without basing their
- 11:08assumptions on data. So automatization
- 11:11of the process and pushing it back into
- 11:14the system is number one KPI for many of
- 11:17our large companies. Secondly, we don't
- 11:19change the price depending on the
- 11:21customer. So this is up to the company
- 11:23whether they want to charge C different
- 11:24customers have their loyalty programs
- 11:26for mobility companies. We do we don't
- 11:28look at a particular customer because we
- 11:30don't have the data but we cluster them.
- 11:32So we understand that this customer
- 11:34falls into this cluster at this and so
- 11:36there's a different coefficient but
- 11:37that's what all mobility companies are
- 11:39famous for because they uh they give the
- 11:42car to to different audiences. This is
- 11:44very interesting because I mean I went
- 11:46to your website actually to very nice
- 11:47looking website uh to be honest looking
- 11:49at your website I had no clue what you
- 11:50guys did. Uh, so like this is uh like uh
- 11:53hearing the pitch is like actually like
- 11:55now I have a much better idea of like uh
- 11:57what what you're doing because like I
- 11:59think it just at least in terms of like
- 12:01the copy that was on the website they
- 12:03didn't it didn't come across like on on
- 12:05there. You you cover the team extremely
- 12:06early. Um which to be honest like before
- 12:09I know what problem you're solving it's
- 12:11hard to be able to judge wait is this
- 12:13the right team that sort of thing right?
- 12:15Um, so like you know sometimes better
- 12:17like say that later like after oh and by
- 12:19the way this is why the this is here's
- 12:20the evidence is why we're the right team
- 12:22to do this right and so like what is
- 12:24your connection to this problem this
- 12:27space and like how about the rest of the
- 12:28team like how like why are you uniquely
- 12:30suited to be like you're the ones in the
- 12:33world to solve this problem. So that
- 12:34yeah the actually the reason why I
- 12:35showed it in the beginning is that in
- 12:37our past company when we exited and
- 12:39decided to do something else together we
- 12:41started thinking okay let's share our
- 12:43knowledge with other companies we
- 12:45definitely decided not to build another
- 12:46car a car car sharing company anywhere
- 12:48in the world it's very operationally
- 12:50intense business and then we thought
- 12:51maybe we do consultancy maybe we do that
- 12:53that that we said listen let's do what
- 12:55we did best and we really were best on
- 12:58the market in terms of pricing correctly
- 13:01distributing the fleet pricing
- 13:04uh being considered to be the low coster
- 13:07and yet making more revenue than our
- 13:09customers competitors. So that's what we
- 13:11did and we said let's try to replicate
- 13:13it uh for other companies. So we started
- 13:15initially with car car sharing and
- 13:18mobility companies but then we said
- 13:19listen there's a much bigger market here
- 13:22car rental which has it's a dinosaur
- 13:24industry. So we started looking into
- 13:26that talking to potential customers and
- 13:28that's how it all started. Thank you.
- 13:31Thank you very much. I grew up in a very
- 13:33international environment. I'm half
- 13:35Russian, half Indian. So I was always
- 13:38exposed to different cultures. I
- 13:40graduated from two US universities, both
- 13:43in Russia. Then I traveled abroad. So I
- 13:46started my previous uh together with my
- 13:48co-founders. We started the previous
- 13:49company back in 2014 and we were running
- 13:53the business for 8 years. I left the
- 13:56country in 2022 for for the war reasons
- 13:59and it was one of the most difficult
- 14:01moments of my life was very stressful
- 14:04was very uncertain and we came here to
- 14:06US together with my family with my
- 14:08husband after maybe half a year I said I
- 14:11want to build something new together
- 14:13something new here we wanted to use our
- 14:16knowledge that we gained in our previous
- 14:18company and the experience that we had
- 14:20and the understanding of the market and
- 14:22share it with other companies not only
- 14:24cautious sharing companies but mobility
- 14:26companies and also car rental companies.
- 14:29The thing I like about Rick Alto is is
- 14:32that uh she is a successful founder that
- 14:35she built a very successful business
- 14:37before and based on that experience has
- 14:40come up to solve this problem in a
- 14:43compelling manner. What would been great
- 14:45for me that I would like is uh uh fairly
- 14:49early on that once she explains that
- 14:52this is her product is to have a slide
- 14:54that first says I have six customers
- 14:56right now because in the beginning I'm
- 14:58wondering is this an idea? Does she have
- 15:01customers? Does it work? All these
- 15:03things. But if I know she's got like six
- 15:05customers that like it then I know this
- 15:07is great. And then the next is uh in the
- 15:10same slide is to show in one year I'll
- 15:13have 20 customers and these are the
- 15:16customers that I'm working on. And then
- 15:18maybe 5 years from now this is what I
- 15:21want 1,000 customers. All the pitches
- 15:23talked something about AI. To be honest
- 15:25like many of these are these are more of
- 15:27like a buzz word. They using it more
- 15:29like a buzz word. I know we need to talk
- 15:31about AI so let's like try to craft an
- 15:34AI story like on onto our business.
- 15:36didn't really talk about why is a why
- 15:39using AI, why is this important, why we
- 15:41have a tech domain. I think the domain
- 15:44that you choose it should reflect what
- 15:46you're doing, right? I like the idea of
- 15:48highlighting that it's a tech company,
- 15:50it's a tech product. And I think it also
- 15:53we stand out uh to our competitors
- 15:56because it we highlight uh highlight
- 15:59this point.
- 16:01[Music]