How to Do Good AND Make Money | Carnegie Mellon University Po-Shen Loh
"If you want to do good, make money."Po-Shen Loh, a social entrepreneur and Carnegie Mellon math professor who coached the US Math Olympiad team for a decade...
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Intro
- 00:00Hi, I'm Po Shanlow. I'm a mathematician, but more I'm a social entrepreneur. And
- 00:06what that means is I'm interested in trying to solve some real problems for real people. And that's my main driving
- 00:13force for what I do. But in order to do that, you need to have money. So, we use the method of entrepreneurship to have
- 00:19enough money to try to solve social causes. It's not quite a nonprofit. We don't want to only do things that will
- 00:26cost us money and require donations for every single person we help because if we lose value on every person we help,
- 00:33we then are [music] completely dependent on philanthropy. Instead, the question is how to create an engine so that we
- 00:40can make money on each person we [music] help so that we can make more help. Don't start by thinking of something
- 00:46super grand like I'm going to make a new foundation AI model. You can start much much simpler. It's a different a totally
- 00:52different mindset. Of course, there are things that you're passionate about because you're watching this from a social perspective. Great. That means
- 00:58that you see that there are people who need help. What are they paying for to help? Give them that help.
Make 2+2=5
- 01:20So, I've run three different ventures for about 10 years. I came to really appreciate social entrepreneurship as
- 01:27figuring out how to create value in the world, solving other people's problems
- 01:32in a way where everybody who's involved all gets some gain in the entire system.
- 01:38It's important that we also keep some of the value. If you need money for every person you help, we then are completely
- 01:45dependent on philanthropy. You need to ask for more and more and more money. And my eventual observation was for
- 01:51social entrepreneurship, if what you're doing really does on average make the world a better place, then you're
- 01:57actually creating value out of nothing. That's true. That's actually possible. Sometimes the whole is bigger than the
- 02:03sum of their parts. 2 plus 2 equals 5. Sometimes that's a good thing. So I go and find the situations where 2 plus 2
- 02:09equals 5. I try to make sure that everyone who's involved in the whole thing, employees, partners, customers,
- 02:15you name it. Everyone needs to get a net gain of value. A customer can get a net gain of value even if they pay you
- 02:20because they feel like they paid you for something and they got more than what they paid out of it. Okay? So once I
- 02:26figure out this whole system, then on the net we actually even gain money per person we help. Well, actually so far
- 02:31that's just normal entrepreneurship. What makes it social is that I happen to have control of the company. If the
- 02:37control of the company is in the hands of people who just want money, you have to just make sure you make a lot of
- 02:43money. But with what we did, we managed to reach profitability early enough that I actually still have control of the
- 02:49company. So the kinds of decisions that we make are not purely designed to just maximize profit. The whole point I guess
- 02:56of entrepreneurship is to scale stuff. That allows us to have a very very rich experience. At that stage it cannot just
- 03:02be that I do everything myself. So then I started to think, what are ways to do this? There are people who try to do
- 03:07this through technology, maybe recording videos of themselves and then letting everyone see those videos. But I guess
- 03:13because I'm a network theorist, I like to think of ways that I can use my abilities to construct a network or to
- 03:20cause a network to come together and then the network itself has value. Always looking for where is 2 plus 2
- 03:26equals to 5. I want to find all of these. And one such place is when you bring people together. A very simple
- 03:32example of why is because you could imagine that there's a person over here who has too much of one thing and not
- 03:38enough of a second thing. Then you could imagine there's another person who has not enough of the first thing and too
- 03:44much of the second thing. They're opposite. So if you can find these two people, if you introduce them to each other, they will thank you because they
- 03:50will just go switch, right? The one that has too much of one will give to the one who's not enough and the other way
- 03:56around. In fact, they might even pay for it and they're thankful to you. You've created value. 2 plus two is now five.
- 04:01That's the value of a network in the simplest way for one link. Or it can get even more complicated situations where
- 04:07with all of these different people between all of them their needs and their wants balance where everyone gets
- 04:13a net gain. You can create a lot of value by creating a network instead. That's how I invented the live product.
- 04:19The live product is where you have win-win situation. In fact, the experience we deliver is two high
- 04:25schoolers who are kind and really really clever, really good at math. We incentivize them to teach by hiring
- 04:32professional actors who supervise them and give them real-time feedback while they live stream math lessons to 11, 12
- 04:38and 13 year olds. This exchange is very beneficial for the older kid because there are a lot of people in the world
- 04:44who are very good at math for whom uh learning communication skills would be good for them, right? It helps them in their entire life. Okay, so they want to
- 04:51join. We find professional actors who are looking for part-time paid remote work jobs. We give them a great deal.
- 04:56They then guarantee the class is good. We also put two teaching assistants in every classroom. The teaching assistants
- 05:01actually are usually not from the US for the only reason being that our classes are US evenings and I had a hard time
- 05:07hiring people who wanted to work their main work every day in the night. But then I realized that in Malaysia and in
- 05:14the Philippines it's perfect daylight hours when ours is evenings. Okay, we can make another win-win situation. And
- 05:21then as as a net result, we make all of these classes which can teach the middle school kids. And the classes that we
- 05:26make end up being really fun. It's like they're taught by people who are a little bit older. The people are coached
- 05:31by actors, so they're funny. The people are super smart anyway. So suddenly we're creating a product where everyone
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We Invented a Better Model
- 06:37So, I have this XP is the big organizing company for all of them. It's actually a
- 06:42for-profit company. And so, underneath it, we can have all kinds of different things. We do have an XP.com website.
- 06:48We actually also have that Novid app and we also have the live classes and
- 06:55actually the live happens to make enough money that it also pays for XP at this point. Novid we also pay for through the
- 07:00live. So these these two things which are like the do good stuff we actually just paying for ourselves.
- 07:06People are curious how in the world does this support all of these different social ventures. Well, that's designed
- 07:13to be approximately $23 per hour for each student who's taking the class. We
- 07:18set that by looking at the entire market and seeing what are people willing to pay for extracurricular math classes.
- 07:24Honestly, we could probably have charged way more. Like we could probably have bumped that price way higher to 30, 40
- 07:31or so because what we have teaching, the people who have teaching are extraordinary. And out of these out of
- 07:37these high school students that have taught these classes, 30 of them ended up going to MIT. Six of them ended up
- 07:42going to Harvard. I don't think that is necessarily what makes you strong. But I I mention this because many people who
- 07:48go for the tutoring ads, they will say, "Oh, get tutored by a Harvard person." You know, the price is going to go nuts.
- 07:54So, what I'm explaining is the kind of service that we're delivering should be very expensive. Then why in the world do
- 08:00we only charge 23? It's because we we can. It's because we have another breakthrough. We made a 30 person class
- 08:07more fun than a oneperson class. Not just more fun, more effective. This is where when you're trying to make a
- 08:13breakthrough, you do need to have innovation in a startup. Startups cannot usually just go and say, "We will do
- 08:18what everyone else is doing." No, no, no. There has to be some innovation. Before us, everyone thought if you do an online math class, math is boring. You
- 08:25cannot have more than five kids in the room because no one's going to pay attention. Five kids, you stare at them. Like with the Zoom call, if there are
- 08:32five kids and one teacher, you can see everyone. And if they're not paying attention, you say, "Jimmy, what do you
- 08:37think?" That is how everyone thought online math class has to be because they assumed it's boring. They also assumed
- 08:44that the way that the math class worked was that you tell the kids what to do and you walk them through the steps. We
- 08:49fundamentally changed both of these philosophies. The first is our math class is not trying to teach you how to
- 08:54do a standard method. Our math class is trying to teach you how to generate your own idea if you've never seen something
- 09:00before. So, we constantly ask the students, "Here's a problem that you've never seen before, anything like it.
- 09:06What do you think you should do?" We've actually observed that if there are only five kids, brainstorming is hard. They
- 09:12just very quietly sit and stare at each other because no one has any ideas. You need enough people. Okay, I've just
- 09:18proven why five is worse than more. But the second thing is I've actually seen
- 09:23examples of online interactions where more is better. Live streams. If there
- 09:29are only five people watching the live stream, it feels dead. And that's because of the chat. So what I
- 09:35discovered was that in a live stream format, which is what all the kids are used to today, they like to be in
- 09:40something where the chat is flowing with lots of nice, fun, happy, and productive
- 09:45contributions. That happens when you have 30. If you have five, you don't have that. If you have 30, you do have that. If you do 30 though, you have to
- 09:51be careful. There could be nonsense. With Zoom, the problem is if anyone put a bad message, it was there forever.
- 09:58There was no way to delete a bad message. So I was analyzing this and realizing aha because those bad messages
- 10:04stay forever. That's why the teachers shut off the kids chatting or they told the kids only say the answer because
- 10:11they were afraid the kid will say some bad something. So I said then I need to build a little piece of software to put
- 10:16moderation. So on our system we actually use a different chat system by which the
- 10:21students can suggest things and then we actually go and we filter out every bad message and we only let the good
- 10:27messages through. Good could include the wrong answer. That's fine. Uh like being bold and trying to suggest the wrong
- 10:33answer is fine. But saying that was dumb. Nope. That gets cut out. So once we built this system then it became more
- 10:40like the online live stream vibe. Suddenly 30 kids is better than five kids. Now 30 times $23 an hour is good.
- 10:48You see the point is that there's a unit economics. The way I think about money is I think about the unit economics
- 10:54which means every unit of product that we deliver, how much did it cost to create and how much do we earn from
- 11:00doing it? If you were selling at $23 an hour and you have five people inside
- 11:06paying you, you will only make $115 an hour and you have to share that among all the different people who are doing
- 11:12this thing. We can take 23 * 30. 23 * 30 is much bigger. That's $690 an hour.
- 11:17That's close to $700 an hour. So our situation is that our unit economics have $700 an hour going in
- 11:24approximately. And then we have to spend some money going out. The net is that we probably only spend like half of that.
- 11:30The net result is we end up getting profit margins over 50%. And that's how we can go and support all of the other
- 11:36things that we do. You have to take into account the fact that we have to train the high school students and that's actually very expensive because the high
- 11:42school students leave after two years. Oh my gosh, this is a terrible business method. I don't want to say model because business model is a word. But
- 11:48this business method most other people would never want to do because your teaching staff has to renew every year.
- 11:55This is ridiculous. Like there's a huge amount of effort that we spend teaching our high schoolers how to teach. The reason we want to do that is because I'm
- 12:01a social entrepreneur and we see that as a very valuable output that we're creating a network of kind and clever
- 12:08and very well spoken high schoolers who grow up and will change the world. We don't get money back from that. But
- 12:14that's a good we're providing for society. We will do it just because we think it's a good thing to do. But this is why I also know as an entrepreneur I
- 12:21don't expect any venturebacked startup to try to fight with us on this. It will be too painful for them. It's like a lot
- 12:27of pain to keep working with all these high schoolers unless you intrinsically think there's a value in spewing these
- 12:35wonderful people out into the world because they're not going to make any more money for you. You know, you train them up to do great things and then you
- 12:40don't get any of the money, but we're willing to do it. Okay? Right? But so the net result is we end up getting
- 12:47profit margins over 50%. And that's how we can go and support all of the other things that we do. Like all the other
- 12:52things that we do are funded by this the fact that we have an excess on this one thing. Why do we have an access on this
- 12:58one thing? It's because we invented a better model.
Learning From What Didn't Work to Build What Does
- 13:05When I started, I thought, oh, every company that gets to lots and lots of users makes money. That's what I thought
- 13:10at the beginning. That's actually wrong. I mean, even the XP.com website at its height, we would get half a million
- 13:17people coming through every month. We never made any money off of it. Ultimately, it's useful to always be
- 13:22thinking, are there ways that you can go through and get all the way to success? And it's also good to understand
- 13:28whether, oh wait, those people are coming through, but they're only coming through and spending 15 seconds. We
- 13:35didn't see a good way to convert into revenue. We actually ran out of money. So you see the original XP.com we were
- 13:42funded initially by some investors and at that point we thought maybe we could make this into like make an absolute ton
- 13:48of money in the usual Silicon Valley way. Then we realized we're not going to be able to grow that fast and we also
- 13:54found out that what we were doing was of interest to philanthropy because we were doing good work for people. So I thought
- 14:00okay well philanthropy is even better because that's not with equity attached then you don't lose control of the
- 14:06company. Let's try doing that for a while. And in fact, we actually did get a big amount of philanthropy. And I got very excited because I thought, okay, we
- 14:12can do this with philanthropy now. And then at some point, the philanthropy got not interested in funding anymore. That's how I learned nonprofit is
- 14:19dangerous because if you ever stop getting funding, you're out. So unfortunately, I couldn't get new
- 14:25funding on the philanthropy side. But the reason we were able to do that is because we accidentally found a way to
- 14:32make some money with a totally different product. What's happening here is that there's an xp.com free website to learn
- 14:38math. We started that in 2014. In 2018 December, a Chinese company, a Chinese
- 14:44startup company found me and said, "Can you make some video recordings of your math class? People will buy it." I said,
- 14:50"Are you serious? You can't sell recorded math classes." I just didn't think it would work, but they thought it
- 14:55would work. So, I said, "Okay, fine. I'll try it." I was on the way to Bangladesh anyway. I was trying to go and do some other social impact stuff
- 15:01there. And so I stopped in Shanghai for 3 days, filmed something, and then they actually started making money. Small amount, but enough so that we didn't
- 15:06need to raise any more investments. This is actually how I know there's another way to make a company is through bootstrapping. Because even though the
- 15:13original XP.com didn't go anywhere, these other things that we built, we didn't use the original investor money.
- 15:19We actually used bootstrapped money earned from these math classes sold in China. So I want to emphasize it is okay
- 15:26to make money. Actually, I learned this from a philanthropist. It was a life-changing conversation I had with a
- 15:32philanthropist because I was asking him for money. By that time, we actually also get donations for the kinds of work
- 15:38that we did, which was more on the nonprofit route. And then when I was talking to that philanthropist, he said, "Well, since you have a way of making
- 15:45money, just make money and then use the money to do good." And what he commented
- 15:50was if you make the money, then you can spend it. What a concept. Actually, once I learned that that was happening,
- 15:56that's when I said, "Okay, how do we make better and better and better versions?" Always using what we've
- 16:02already earned to make the next one. So, we were very, very, very, very tight on money, very disciplined. If we earn
- 16:08money, we can use the money we've earned and try to make more money and try to make more out of it and more out of it and more out of it. because we had all
- 16:15of that going on. What happened in January 2020, we had to let go of a lot of our team because the original thing
- 16:21that we were doing was not making money growth and it was also not what the philanthropist was interested in
- 16:27anymore. That then just wouldn't work. Unfortunately, that one had to fold down. So, that was that was painful
- 16:33because these are people that I enjoyed working with and unfortunately that had to end. If my 2014 self was watching
- 16:39this about to start XP, what I would tell that person is make sure that whatever you come up with has a way of
- 16:46actually making money that you can see. Don't start with something that just gets big and then figure out how to make
- 16:52money later. Figure out how to make money first. But I think the bigger lesson is just can you reach
- 16:58profitability without losing control of your company. That's probably the bigger point because the the main thing is if
- 17:04you have lost control of your company and then you start doing this stuff like giving away free stuff, you're going to have to deal with some investors asking
- 17:10you why exactly are you doing that? Even if it makes long-term financial sense, it could be that doing that you'll make
- 17:17even more sales later, but maybe the investor is short-sighted. You never know. So, the control becomes important.
How to Get Paid to Do Good
- 17:27So, the important thing is we have a thing that can make money. The live classes, interestingly enough, under
- 17:32them there's two kinds of live classes. One kind of live classes are the ones where the students pay for the classes.
- 17:38So that one we make money from and we also have the classes going for free to rural kids and we are about to open some
- 17:43classes going for free to Africa too. We use some of our money to give away the free classes. But there's also a lot of donations which come in which like what
- 17:50we're doing. The way that works is that there's a separate 501c3 American language for nonprofit registered
- 17:57charity. So there's a separate nonprofit entity. They are our fiscal sponsor. So what that means is when someone wants to
- 18:02donate to the causes that we're doing, they actually donate to that charity. Now that charity then buys then
- 18:08contracts us to do the work. For example, we're giving away free classes. Donations go into the nonprofit. The
- 18:14nonprofit then pays us and then we deliver the free classes. The easiest way to understand this flow is there are
- 18:21often situations where people will donate laptops to schools. The way that always works is that the money donates
- 18:28to a nonprofit entity. The nonprofit entity then buys laptops from Apple or from Google. Apple and Google are
- 18:34for-profit entities, but they just happen to make really good laptops that are well suited for this particular
- 18:39market. And it happens to be that the nonprofit made the decision the best vendor to source for these laptops is
- 18:47Apple or Google or whatever. So our situation is that we just make the best from a cost perspective and a quality
- 18:52perspective advanced math lessons and then the nonprofit entity chooses us to deliver those services. It is actually
- 18:59possible to get philanthropic dollars for work that you're doing if what you're doing is you're delivering it to
- 19:06groups that would otherwise not have bought it for some reason. Because we have that discipline to make a product
- 19:11that people will actually buy and also keeping the price point low. Interestingly enough, then it's easier to make a case for the nonprofit that
- 19:18this is the best way to spend those dollars. If a nonprofit was buying laptops for a school, they wouldn't want
- 19:24to buy overpriced bad laptops. Now, what was the most compelling to the the people who were donating for charity? It
- 19:30was that the thing works. Uh, now here's an important detail. When we started, a lot of people thought the things we were
- 19:36doing were way too ambitious. What? You're going to get a bunch of high school students who are good at math, and you're going to teach them how to be
- 19:42funny? And you're telling me that there will be people who will take these classes and there are so many things
- 19:48that are hard to do in that space. At the beginning, people were like, it's not going to work. How how are you going
- 19:53to build this thing? It's a dream. Okay, that's the value of being a social entrepreneur. We make money. So, we used
- 19:58the fact that we made money actually on a different product to pay for to bootstrap the creation of the first two
- 20:04classes taught by two students each. We made money. Once we made money, we made more money. Then we made more money.
- 20:10Then we made enough money that we had extra money. With the extra money, I started going to low-income neighborhoods to see with my own eyes,
- 20:17wow, there are all these kids in these regions where they actually want to learn math. They really do want to learn
- 20:23math. And now we know how to find them. After we spent a lot of our money doing it, we're able to go and build out the
- 20:28whole rural side. At this point, we're teaching over a hundred of these underprivileged kids. And they're having
- 20:33a great time. Once we got the first class of Montana kids, those kids are awesome. Like those kids are just really
- 20:39interested in learning. They wouldn't have had the opportunity otherwise. They're very engaged. They have very high potential as well. Now that we're
- 20:45already doing it, it's very easy to go and explain to other philanthropists, see it works. We got this. For the
- 20:53philanthropists, I found the biggest thing that helped was to be able to show it already works on some small scale.
- 21:00Actually, these days, if I was doing it again, I wouldn't take a single investor. In fact, the whole thing I'm doing right now doesn't use the
- 21:06investors. The only reason we have investors is because I'm giving them back for what they supported me a long
- 21:12time ago. If I didn't do that, we would have zero investors and we would still be able to do everything we did. And my
- 21:18first thought is if you're trying to make something where you're getting investor backing, think very carefully,
- 21:24is that really the right thing to do? Right? Maybe the answer is no. Unless you have investors who for some reason
- 21:30are themselves very interested in social things. So if you can see what I'm saying now, it becomes a question of can
- 21:36you find the right investor. It probably won't be a venture capital fund. A venture capital fund is a bunch of
- 21:43people who are responsible for taking care of other people's money become bigger. But an individual investor who's
- 21:48already made it in life and wants to see some good stuff happen in the world. They might give to you out of this idea
- 21:54that yeah, some of it's also because it's for good. think that those high schoolers who graduate out of our network, I expect some of them to get
- 22:00very very wealthy because of the skill sets they have and they'll be very wealthy people who care about people,
- 22:06they might actually be happy to do this kind of an investment. That's actually why I'm building this network.
Try Everything But Quit
- 22:16If I had thought it would be hard, I don't know if I'd have dared to try. So, I'm actually very happy that I thought
- 22:21it would be easy and it turned out to not be easy. But I also don't like giving up. I've never seriously considered quitting. I think the reason
- 22:28I wouldn't ever quit is because I'm lucky enough that I'm cash flow positive. I want to emphasize the
- 22:35earlier you can get revenue and get cash flow positive, the better because then the only thing that might happen is you
- 22:40go slower. If you're cash flow negative, you can just run out of money. You can
- 22:46become cash flow negative by hiring more people. What I mean by cash flow positive is you have a unit in your
- 22:52business which that unit entirely can generate enough money to power itself so
- 22:58to speak right you your company needs to have a piece where if you lost everything except that piece you would
- 23:03be profitable then with that you can grow bigger and bigger and bigger and then I don't ever need to give up it
- 23:08just means I slow down if I need to down to that core and then rebuild again if
- 23:14you're a social entrepreneur and you chose you care about certain things if you have the power to not give up
- 23:19because you have a profitable core. Then you would say, "Why in the world do I give up? I should just go and find a way to make this work." A lot of people give
- 23:26up because they don't like failing. I don't like succeeding too fast. This is
- 23:32actually how I operate. I'll give an example of something that's totally different, but it's very easy to explain. I was at one point organizing a
- 23:39conference and so I was in charge of the conference committee. We were going to invite speakers. I had some people working with me. So, we were going to
- 23:45have nine speakers. So I told the people who were working with me, I said, "Make a list of 90 people. I want that when
- 23:52you reach out to speakers, I want that your statistical success rate ended up being 10%." If your success rate was too
- 23:59high, like 80%. That means you asked for people who are not famous enough. You see, you aim too low. So if your success
- 24:05rate is 1%, you aim too high. 10% is good. It just takes you 10 times as long. And this at first the people were
- 24:12what? You know, 10 times 10% success. Honestly, the things I work on are like 1% success or 0.1% success. I don't want
- 24:20to attack something unless I think it's really unlikely. What that means is if I
- 24:25get it, it's going to be huge. Okay? So, I actually expect that I try something, it doesn't work. I did this video
- 24:32interview with you guys the first time, the the EO one that got to 3 million views or whatever, more than 3 million now. I had done a lot more a lot more
- 24:39video interviews with a lot more people, but I didn't mind that some of the ones I did maybe only 1,000 views. is because
- 24:45I expect it to be hard, right? And then finally, we got one. This is successful. But I don't look to always be getting
- 24:51this. Then I look to get even harder. So then I want to go and try things that are even harder and even harder and even harder. Like the thing I'm trying to do
- 24:57now, which is to get explosion of science and technology across rural America. That's hard. No one's ever done
- 25:03that before. But I actually think we'll be able to pull it off. When I first started thinking of this, that was one whole year ago. I didn't have anything
- 25:09at that time. I was just like, let me try. I think there might be something here. So, I think the important thing is to feel like you want to see that what
- 25:17you tried was too hard because that's how you know you're trying hard enough things. If the things you try work too
- 25:24fast, you're not going to make a breakthrough. You're aiming too low. Feel like I cheated myself if it was
- 25:29successful too early. It's like, yeah, of course it won't work, but I'm going to try. And you just try try try. One
- 25:36works and bam, now it's big. That's a new story. Then you can make another big jump from there.
The Best Time to Be a Social Entrepreneur
- 25:45I think that in the age of AI, social entrepreneurship is even more important because there will be some very very
- 25:51successful companies and in the old days a very successful company would translate into wealth for normal people.
- 25:58When a company became very successful, it had to hire lots of people and so all the people under it would gain some
- 26:04money out of it. In the age of AI, a very successful, economically successful company might be able to do it with very
- 26:11few people because it can use AI for the rest. So then what you'd end up seeing is you'd end up seeing that capitalistic
- 26:16that company did well. Uh the investors did well, the owners did well, but it didn't trickle down too much to the rest
- 26:23of the people. You see, because capital doesn't have a soul. Capital is just money and the money makes more money.
- 26:29Investors often are controlling other people's capital. They're just making money into more money into more money.
- 26:34So these days, what I'm trying to do is I'm trying to teach the entrepreneurial skills to people who really do care
- 26:41about the world and hopefully help more of these people maybe be able to create their own ventures where they still
- 26:47maintain control. I think that this particular time in history is one of the
- 26:52best times for young people to get involved in business and I hope social
- 26:57entrepreneurship because these days if you have some idea you can actually use AI. You used to need to get a lot of
- 27:04money invested in in order to get moving. You used to have to hire a software engineer or maybe not just one,
- 27:10a whole team of software engineers. Just this morning, I was using uh Anthropics Claude in order to do a whole bunch of
- 27:16software engineering. It's really good. You can use AI to help you write slogans. You can use AI to help you with marketing. Pretty soon, there will be AI
- 27:22agents which can help you do communications. So, it turns out that today you might not need to get much
- 27:29investment in order to get something off the ground. So the real question then becomes can you come up with something
- 27:34that people would actually pay for. Could you become profitable without losing control of your venture? I think
- 27:40the answer is yes. So the idea is don't think first about how you make a big complicated thing where you need to
- 27:47spend a lot of money first. Many people hear about the glorious startups in Silicon Valley. Those are glorious but
- 27:52there are actually very mundane ways to do things too where you don't start by having something huge. Then you can
- 27:59maintain control of your company. Some people wonder if I'm altruistic
- 28:05because I seem to want to make this world a better place. Actually, I'm just really selfish. It turns out that what makes me happy is making other people
- 28:12happy. That's what I do for fun. Now, this is a funny thing. I actually do really enjoy doing something and seeing
- 28:18a whole room of it like smiling faces. It's [music] just fun. That's why I like teaching. That's why I like performing. That's why I like giving talks. So,
- 28:24actually, I'm just a really selfish guy. But you see why why I said this is because I think that the more people in
- 28:30the world that there are who discover just how much fun it is to make other people's lives really bright, that's
- 28:35going to make a great world. I do happen to think that you'll feel really good when you go and make someone else happy.
- 28:42So I would like to introduce that to you. I'd like to show you that this is this is a thing and then you might decide that you like to do this, too. So
- 28:48I'm one of these guys who's not going to go there and say you must change. No, I'll tell you. I think I think you might
- 28:54like it. If you don't change, well, it's it's your life. I'm not going to get into your way, but I want to make sure that all of these people that we can
- 29:00show this to, we give them a chance, so to speak. [music] Maybe after seeing these things, you're thinking, hm, I
- 29:05want to try this, too. So, a realistic thing to do right away is to think, are
- 29:11there things that people are paying for that I can do better than what they're paying for? Start thinking, [music] can
- 29:17I make a much better version of that? or rather, can I make something that really answers their pain point? And how much
- 29:24would it cost me to make that? Don't start by thinking of something super grand like I'm going to make a new
- 29:30foundation AI model. Yes, sure, if you do that, you'll be also a billionaire. Very good. [music] But you can start
- 29:36much much simpler. There are lots of products in the world that people are paying for. It's a different a totally different mindset. And of course, there
- 29:42are things that you're passionate about because you're watching this from a social perspective. Great. That means that you see that there are people who
- 29:48need help. What are they paying for to help give them that help? Interestingly, you might find out that it doesn't cost
- 29:54you a huge amount amount of money to create. And if it does, keep shopping around. You don't have to do the first
- 30:00idea that comes to your mind, but once you find something that you can generate some cash, that will give you more
- 30:05freedom. Then you get this little core that makes some money. Then you start to make the core bigger and bigger. If there's one thing to take away and to
- 30:12remember, I think there's a huge value in people who really care about doing something bigger than themselves. Find
- 30:18those people. Our network is not meant to be exclusive. We are not the only ones who know how to find us. As you go through the world, you can tell by
- 30:24looking at people's eyes whether some people really, really do care about these things. Become friends with them. The fact that you also are this kind of
- 30:30person will mean that someday, someday, you guys might work together or they might introduce you to someone else and this will give you more and more and
- 30:35more and more ideas. The [music] network is perhaps the most important part of your net worth these days.